Stage 1 Complaints Officer – High-Volume Support

Connect2Hackney is seeking an adaptable Customer Relationship Officer to manage Stage 1 complaints and inquiries within a high-volume council setting. You will be the crucial first point of contact, balancing multiple inbound communication channels while maintaining exceptional customer care standards.

The role is on-site in Hackney E8, 5 days a week in the office, with pay rates of £21.53/hr (PAYE) or £29.01/hr (Umbrella). Start ASAP for a 3-month engagement.

#J-18808-Ljbffr…