Job Description CENTRE MANAGER – JUST TYRES POTTERS BARn nPotters Bar | Hertfordshiren nLEAD THE TEAM. DRIVE PERFORMANCE. DELIVER GROWTH.n nJust Tyres is looking to appoint a driven, commercially minded Centre Manager to lead our branch serving the Potters Bar area.n nThis is an opportunity for a hands-on manager who can take ownership of day-to-day operations, engage and develop their team, deliver outstanding customer service and drive sustainable business growth.n nWe are looking for a strong leader who understands the importance of operational standards, commercial performance and creating a positive, accountable working environment.n nTHE ROLEn nAs Centre Manager, you will have overall responsibility for the effective running and commercial performance of the centre. You will lead from the front, ensuring the team operates efficiently, customers receive an excellent experience and business objectives are consistently achieved.n nKEY RESPONSIBILITIESn nBranch Operationsn n* Take full responsibility for the day-to-day running of the centre.* Ensure operational procedures and company standards are consistently maintained.* Manage workflow, workload planning and the efficient use of staff and resources.* Maintain high standards of workshop safety, housekeeping and equipment management.* Ensure all required compliance, health and safety procedures are followed.n nLeadership & Staff Engagementn n* Lead, motivate and engage the team to achieve individual and branch objectives.* Set clear expectations, promote accountability and maintain high standards of performance.* Support staff development through coaching, feedback and on-the-job training.* Manage attendance, performance and conduct in line with company policies.* Build a positive team culture focused on professionalism, collaboration and continuous improvement.n nSales & Commercial Performancen n* Drive sales performance through effective management of KPIs and daily targets.* Monitor key performance indicators, identify opportunities and implement action plans.* Maximise sales opportunities while maintaining a strong focus on customer needs.* Review branch performance regularly and take ownership of underperformance.* Deliver year-on-year sales growth and improve overall branch profitability.* Identify opportunities to increase customer retention, repeat business and local market share.n nCustomer Servicen n* Ensure every customer receives a professional, efficient and welcoming service.* Lead by example in resolving customer concerns and handling complaints.* Maintain high standards of workmanship, service quality and customer satisfaction.* Build customer confidence through honest advice and a consistent service experience.n nAdministration & Financial Controln n* Ensure banking procedures are completed accurately and in line with company requirements.* Maintain accurate branch records, documentation and reporting.* Monitor stock levels, stock control and product availability.* Manage expenditure responsibly and minimise unnecessary costs and losses.* Ensure all administrative and financial processes are completed within required deadlines.n nTHE IDEAL CANDIDATEn nWe are looking for someone who can demonstrate:n n* Proven experience in a management or supervisory role.* Strong leadership, communication and people-management skills.* A commercial mindset with a clear understanding of sales, KPIs and profitability.* The ability to motivate a team and deliver measurable results.* Excellent organisational skills and attention to detail.* Confidence managing customer issues and making sound business decisions.* A proactive approach to compliance, operational standards and problem-solving.* The ability to work effectively in a fast-paced, target-driven environment.* A strong sense of ownership, accountability and pride in their work.n nExperience within the automotive, tyre or fast-fit sector would be advantageous.n nWHAT SUCCESS LOOKS LIKEn nThe successful Centre Manager will take ownership of branch performance, build an engaged and effective team, maintain excellent operational standards and deliver measurable improvements in sales, customer service and year-on-year growth.n nREADY TO TAKE THE LEAD?n nIf you are a commercially focused manager who leads by example, develops people and knows how to turn performance targets into results, we would like to hear from you.n nJUST TYRES | POTTERS BAR AREAn nOperational excellence. Strong teams. Sustainable growth.n n JBRP1_UKTJ
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