Head of Operations

Job Description

n Head of Operationsn

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n Location: Carlislen

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n Working Hours: Monday – Friday 8:30-17:00pmn

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n About Us:n

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n Joining 2 Sisters means becoming part of the UK’s largest food manufacturing group, with a turnover exceeding £3 billion and over 13,500 employees. At Cavaghan & Gray in Carlisle, we produce the highest quality M&S products with a production capacity of 115 million units per year, spread across over 150 different products. The site played a major role in the ready meal revolution in the 1970s, launching three of the first-ever prepared ready meal products – cauliflower cheese, cottage pie and Cumberland pie – all for Marks & Spencer.n

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n About the Role:n

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n We are looking for an experienced operational leader to oversee and drive performance across both sites. This role is not just about getting product out the door – it’s about shaping the future. We need someone who can help secure long-term business by proving capability and building a resilient, adaptable operation.n

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n Key Responsibilities:n

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• Full operational responsibility across two Carlisle sites.

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• Lead, motivate, and align teams across both locations to a shared operational vision.

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• Drive performance improvement initiatives using data, root cause analysis, and clear KPIs.

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• Identify and implement continuous improvement opportunities across manufacturing processes.

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• Champion a culture of accountability, collaboration, and staff development.

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• Address legacy challenges and build readiness for future growth.

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• Delegate effectively and ensure the right people are empowered to deliver.

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n What We're Looking For:n

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• Proven experience in short shelf-life food manufacturing.

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• Strong understanding of production metrics and how to leverage them for performance gains.

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• A hands-on leader who can roll up their sleeves and be part of the team.

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• Demonstrated ability to lead through change and modernise legacy operations.

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• Skilled in team development, with the ability to unify and inspire large, diverse teams.

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• Comfortable in fast-paced, high-pressure environments with tight timelines.

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n Benefits:n

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• Up to 33 days Annual Leave including Bank Holidays

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• Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year

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• Company Pension Scheme

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• Boparan Restaurant Group Discount

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• Cycle2Work Scheme

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n Why Join Us?n

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n As one of the UK’s largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.n

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