Head of Financial Crime Operations Execution

Overview

As Head of Financial Crimes Operations Execution, you will lead the UK Personal Investor remediation and onboarding controls, driving risk management and regulatory compliance across the client lifecycle. You will shape a scalable financial crime framework by leveraging data, technology and automation, partnering with risk and second-line functions. You’ll build and coach high‑performing teams to deliver onboarding, CDD/EDD, sanctions, PEP and transaction monitoring with a customer-centric focus. This role offers impact at scale, shaping controls, technology-enabled processes and strategic risk outcomes.

Pay / Benefits

• hybrid working model
• in-person learning and collaboration
• career growth opportunities
• client-focused culture
• mission-driven environment
• supporting long-term client outcomes

Responsibilities

• Lead end-to-end financial crime controls across onboarding and lifecycle, including CDD/EDD, sanctions, PEP and adverse media screening, and transaction monitoring
• Help develop Vanguard’s Financial Crime strategy aligned with growth, customer experience and risk appetite
• Evolve the target operating model for onboarding and ongoing due diligence using data, MI, and KPIs
• Lead and develop high-performing teams, fostering accountability and continuous improvement
• Drive remediation, risk reduction and quality initiatives ensuring regulatory compliance
• Collaborate with Risk, Compliance and business stakeholders to identify and mitigate financial crime risks
• Lead transformation efforts including new technologies, workflow solutions, automation and AI-enabled capabilities
• Oversee third-party relationships, audits and regulatory reviews to maintain a robust control environment

Key requirements

• Extensive Financial Crime experience across AML, CDD, EDD, transaction monitoring, sanctions, PEP and adverse media screening
• Strong understanding of UK financial crime regulations and their application in retail investing and financial services
• Proven experience leading operational teams and delivering large-scale customer lifecycle and financial crime processes
• Experience using data, MI and analytics to improve performance and manage risk
• Strong people leadership with a track record of developing high-performing teams
• Excellent stakeholder management and influencing skills at all levels
• Strategic thinker with delivery focus and hands-on problem solving

• leadership
• stakeholder management
• strategic thinking
• data analysis
• MI and analytics
• automation

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