Overview
In this hands-on role you will uphold and improve food safety and quality standards across the site. You will lead audits, conduct routine checks, and manage traceability and customer complaints, supporting continuous improvement with the FSQA team. The position fits within a growing food manufacturing operation focused on compliance and operational excellence. You will influence safety culture, issue resolution, and data-driven improvements that protect product quality and customer satisfaction. This is an opportunity to shape site-wide quality practices in a collaborative, hands-on environment.
Pay / Benefits
- Salary negotiable DOE
- Monday-Friday hours
- Company events
- Company pension
- Discounted or free food
- On site parking
Responsibilities
- Complete site and ancillary facility audits covering GMP, food safety, quality, CCPs, hygiene, fabrication and pest control
- Carry out routine food safety and quality checks (weights, coding, temperatures, cleaning, metal detection, glass/Perspex) and conduct internal audits
- Monitor production processes from raw materials to finished products, escalating any safety or quality issues
- Investigate and manage customer complaints, including traceability, root-cause analysis and corrective actions
- Maintain accurate food safety, quality and production records and analyse data for trends and improvement opportunities
- Support internal and external audits, address non-conformances and monitor corrective actions
- Ensure compliance with HACCP, food safety legislation, customer requirements and quality standards
- Provide guidance and training to Operations teams on food safety, quality and best practice
- Work with the wider FSQA team to resolve issues and drive continuous improvement
- Support risk assessments, safe systems of work and incident investigations as required
Key requirements
- Proven experience in a Technical or QA role within food production or pharmaceutical environments (or a related degree)
- Strong understanding of HACCP principles and their application in quality management
- Excellent analytical and problem-solving skills
- Strong attention to detail and commitment to high standards
- Good computer skills, including Microsoft Office
- Strong written and verbal communication skills
- Ability to work independently and as part of a wider team
- attention to detail
- communication
- teamwork
- HACCP knowledge and application
- Quality assurance and GMP
- Data analysis and record-keeping
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