Kiehl’s Mobile Skin Pro, London Area (40 Hours)

Overview

As a Skincare Specialist, you guide customers to personalized skincare solutions and create engaging experiences. You’ll lead in-store events, coach teammates, and deliver exceptional service aligned with Kiehl’s heritage. Your expertise helps customers feel confident about their routine while contributing to a welcoming brand culture. This role offers opportunities to shape customer journeys and stay ahead of skincare trends in a sustainability-conscious environment.

Pay / Benefits

• Competitive compensation and commissions
• Exclusive product perks from 35+ L’Oréal brands
• 30 days holiday including bank holidays
• Dental insurance and mental health/financial well-being resources
• Referral bonus program
• Sustainability initiatives through L’Oréal for the Future

Responsibilities

• Design and run engaging skincare events and activations to spark interest in Kiehl’s products
• Coach and guide team members on skincare knowledge and service excellence
• Provide personalized skincare consultations and product recommendations
• Deliver consistent Kiehl’s service model and create welcoming customer experiences
• Demonstrate product knowledge and storytelling to connect customers with the brand heritage
• Stay current with skincare and wellness trends to offer informed guidance
• Achieve individual and counter sales targets and grow client relationships
• Promote in-store events, promotions, and brand activations to drive traffic
• Represent Kiehl’s with brand advocacy on internal and external platforms
• Maintain counter standards, hygiene, and organization; complete admin tasks in designated tools
• Participate in training programs and collaborate with management for career development
• Support and contribute to a positive, inclusive team environment

Key requirements

• Passion for skincare and ability to share expertise
• Strong relationship-building and customer communication skills
• Ambitious, proactive, and hungry for targets and challenges
• Ability to connect with customers across in-store and digital channels
• Brand ambassador with alignment to Kiehl’s mission and values
• Willingness to participate in ongoing training and events
• Experience with skincare education and product recommendations (desired)

• Communication
• Empathy
• Adaptability
• Team leadership
• Tamigo
• One Retail

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