Manager, Global SME Credit Product Management

Overview

In this role, you will shape Mastercard’s global entry-level SME credit proposition to expand access to credit for small businesses. You’ll collaborate with global and regional teams to design, launch, and scale a new global SME credit program, driving adoption among issuers and markets. You will translate market needs into tangible product requirements and steer initiatives from concept to market. This is a cross-functional role at the heart of Mastercard’s SME growth agenda, offering impact across multiple regions and partners.

Responsibilities

• Help develop and grow the entry-level SME credit products to meet small business and issuer needs globally
• Support establishment and launch of a new global SME credit program to accelerate credit issuance
• Define program strategy, value proposition, operating model, and commercialization approach
• Conduct market, customer, and competitive analyses to uncover unmet needs and trends
• Size opportunities, build business cases, and use data to guide product decisions
• Translate strategy and customer needs into clear product requirements for development
• Collaborate with regional teams to identify priority markets, build a pipeline, and support issuer commercialization

Key requirements

• Experience in product management, product strategy, payments, or related financial services
• Interest or experience in small business financial inclusion or lending to underserved segments
• Strong analytical ability to size market opportunities and build data-driven business cases
• Proven product management skills with ability to translate user needs into requirements
• Comfort working with both commercial and technical stakeholders and understanding necessary infrastructure
• Strong project management and organizational skills to drive multiple workstreams
• Excellent communication and ability to present complex information clearly
• Collaborative experience across global and regional teams in a matrix organization

• collaborative
• strong communication
• cross-functional teamwork
• product management
• market analysis
• data-driven decision making

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