Senior Probation Officer – Leicester Courts (Ref: 23402)

Overview

In this management role, you lead a Local Delivery Unit within the National Probation Service to ensure high-quality practice and performance. You will manage staff, optimise resources, and drive continuous improvement while upholding public protection and equality commitments. You collaborate with partners to deliver outcomes aligned with contracts and national standards. This role offers scope to shape service delivery, influence policy, and lead change in a multi-agency setting.

Pay / Benefits

• Learning and development
• Flexible working options
• Inclusive culture and diversity
• Civil Service pension with employer contribution 28.97%
• Annual Leave
• Season Ticket Advance

Responsibilities

• Provide effective leadership and management to the team
• Ensure quality delivery of good practice and performance improvement
• Deploy resources cost-effectively and align with strategic aims
• Meet contractual requirements with HMPPS, CRCs and local plans
• Analyze performance data to maximise team performance and inform decisions
• Develop staff, address underperformance, health and safety, and diversity matters
• Ensure offender managers manage risk to meet public protection standards
• Contribute to public protection through multi-agency arrangements and case reviews
• Promote innovation and continuous improvement in service delivery
• Manage area budgets in line with financial regulations
• Lead collaboration with partners and stakeholders; represent NPS when needed
• Facilitate effective communication within management teams and external partners
• Participate in corporate management as part of the LDU/Operational Unit
• Take on delegated responsibilities from the Head of Operational Function
• Demonstrate pro-social modelling and challenge anti-social behaviour
• Carry out safeguarding duties in line with policies
• Work within NPS and HMPPS aims and values
• Accept reasonable alterations and additional tasks as required

Key requirements

• Substantial experience with probation or related criminal justice experience
• Understanding of Probation Service role in CJ system and multi-disciplinary settings
• Knowledge of factors influencing engagement with victims
• Experience in risk management and multi-agency risk assessment procedures
• Ability to evaluate practice and contribute to policy development
• Experience under pressure and meeting demanding deadlines
• Ability to work flexibly in a team to achieve targets
• Experience supporting administration and information systems
• Proven track record of managing change and improving quality/efficiency
• Strong IT skills with ability to interpret performance reports
• Experience championing diversity and inclusiveness
• Ability to implement health and safety policies
• Proficient in English (and Welsh where specified)

• Leadership
• Collaborative working
• Delivering at pace
• Performance data analysis
• Risk assessment and management
• IT literacy and data interpretation

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