Director Sales Operations Management – Deal Desk (Security)

Overview

In this role you lead a Deals Operations and Commercial Strategy team to drive scalable deal execution and high-impact opportunities. You partner with Sales leadership to shape pricing, proposals, and commercial strategy, ensuring consistent messaging and customer value. You balance strategic leadership with hands-on involvement in enterprise opportunities. You will help create repeatable processes that boost deal quality, productivity, and collaboration across product, solutions, and sales teams. This role offers the chance to influence large-scale commercial outcomes in a fast-growing SaaS environment.

Responsibilities

• Lead and develop Deals Operations and Commercial Strategy professionals; set goals and priorities
• Create scalable processes, tools, and templates to improve deal quality and productivity
• Support largest, most complex opportunities and advise on pricing, proposals, and solutions
• Oversee customer-facing proposals, pricing summaries, and business cases; ensure clear value messaging
• Align product, solution consulting, and sales to translate requirements into commercial recommendations
• Develop programs for seller competency in commercial discussions, pricing strategy, and proposals; establish metrics to measure effectiveness
• Drive standardization of deal workflows and best practices across qualification, engagement, and proposals

Key requirements

• 10+ years in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations
• 3+ years leading or mentoring teams in sales support, commercial, or operations
• Experience with enterprise software or SaaS sales cycles
• Strong expertise in pricing strategy, deal modeling, and customer-facing proposals
• Proven ability to coach sales teams and influence executive stakeholders
• Exceptional communication, leadership, and organizational skills
• Ability to balance strategic leadership with hands-on engagement in key opportunities

• leadership
• collaboration
• customer focus
• pricing strategy
• deal modeling
• proposal development

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