Overview
As Channel Manager – Acquisition (Private Sector), you will own the performance of a defined channel portfolio, driving new business and optimizing value from existing customers. You will operate in a fast-paced, metrics-driven environment, collaborating with cross-functional partners to translate insights into action. The role balances growth with value delivery, risk management, and governance, contributing to shared business objectives. This is a chance to shape commercial strategy within a mission-driven, inclusive team focused on expanding connectivity and customer value.
Pay / Benefits
- great pay
- bonuses
- up to 28 days off plus bank holidays
- pension plan
- learning tools
- parential leave policies
Responsibilities
- Drive acquisition and in-life performance across the channel portfolio to meet commercial, financial, and customer targets
- Translate channel priorities into executable plans aligned with business objectives
- Coordinate and execute trading plans, launches, and commercial initiatives
- Oversee acquisition inflow and lifecycle activity within agreed frameworks and governance
- Own portfolio performance balancing new business growth with value optimization
- Leverage performance data and financial insights to inform trading decisions
- Monitor results, address risks, and protect value with targeted actions
- Collaborate with Go-To-Market, CVM, Marketing, Propositions, Sales, Finance, and Operations to unlock value
- Support financial planning, forecasting, and delivery to align with annual and future-year objectives
- Manage customer P&L, WIP, value optimization, and delivery alignment
- Contribute to Margin Improvement Plans and revenue opportunities
- Maintain forecast accuracy and governance-aligned planning
- Validate sales performance data with commissions and wider teams
- Deliver insights on retention, usage, value, and churn to identify improvement opportunities
- Turn analytics into high-impact interventions to improve performance and delivery
Key requirements
- Experience in channel management, commercial performance management, or similar growth role
- Strong commercial awareness and ability to translate strategy into operations
- Comfort in fast-paced environments with evolving priorities
- Analytical mindset with problem-solving skills
- Ability to interpret metrics, data, and financial information to drive action
- Experience managing or influencing performance against KPIs and revenue targets
- Clear communicator who can explain complex information simply
- Proven relationship-builder capable of influencing across teams and levels
- Collaborative yet accountable with focus on outcomes
- Proactive mindset to identify opportunities for value delivery
- Organised with governance discipline and attention to detail
- Thrives on balancing strategic thinking with operational execution
- Appreciates diverse perspectives and inclusive teamwork
- communication
- influence across stakeholders
- problem-solving
- channel management
- KPI tracking and analytics
- financial planning and forecasting
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