Telford & Wrekin Council,
Join Our Outstanding Team – Business Support Officer (Children’s Services)
Darby House, Woodlands Children Centre & Wellington
Full time, fixed term contract to 31st March 2029
Are you organised, tech-savvy, and ready to make a difference? We’re looking for a Business Support Officer to join our fast-paced team supporting children and families across Telford and Wrekin.
What You’ll Do:
- Provide top-tier admin support to frontline teams in Children’s Safeguarding, Family Support.
- Minute meetings, manage data, and handle sensitive information with confidence.
- Collaborate with professionals across services and help drive continuous improvement.
What We’re Looking For:
- Strong IT skills (Microsoft 365, databases, etc.)
- Excellent communication and time management
- A proactive mindset and eagerness to learn
- Ability to work independently and as part of a supportive team
Why Telford & Wrekin?
We’re proud to be rated Outstanding by Ofsted – the only authority in the West Midlands with this accolade (twice!). Here’s what Ofsted said in April 2024:
- “Exceptional social work practice”
- “Participation is a real strength”
- “Care leavers benefit from a generous local offer”
- “Staff feel valued and supported by visible senior leaders”
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
What we offer:
- We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
- Flexible working & career progression
- Local Government Pension Scheme
- Staff discounts & salary sacrifice perks
- Free parking & confidential wellbeing support
- Hybrid working model – whether you’re in the office or working from home, we support a balance that fits your personal and family commitments
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.
Please note: We do not hold a sponsorship licence for visas
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