Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world’s leading private asset growth investors, with over $75 billion of assets under management.
As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple: to make every customer interaction secure whether it is handled by a human agent or an AI agent, without ever compromising the customer experience.
Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities.
The Role:
Eckoh is seeking a motivated and enthusiastic Software Engineer who is eager to continue building a successful career in technology. If you are passionate about collaboration, innovation, and continuous learning, this could be the perfect opportunity for you.
As a mid-level Software Engineer at Eckoh, you will contribute to the development of innovative customer solutions while working closely with talented engineers across the organisation. You’ll be encouraged to take ownership of your work, drive best practices, knowledge share, and collaborate on technical challenges and influence technical decisions.
At Eckoh we are committed to fostering professional growth and providing an environment where individuals can thrive and make a real impact. Join our team of innovative professionals and help shape the future of Eckoh’s customer solutions while accelerating your own career development.
Key Responsibilities:
- Develop and Maintain web applications using React and typescript /JavaScript
- Develop scalable Microservices utilizing Node.js
- Utilize Kubernetes for container orchestration and ArgoCD for continuous deployments
- Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality software solutions.
- Write a clean, maintainable and well tested code following Eckoh’s secure coding standards
Skills and Requirements:
- 3+ years’ experience in software development, with a strong focus on TypeScript/JavaScript and modern frameworks such as React.
- Hands-on experience building and maintaining microservices using Node.js.
- Proficiency in Git for source control and collaborative development.
- Experience with CI/CD principles and pipelines, including automated build, test, and deployment processes.
- Experience using regular expressions for pattern matching, validation, and data manipulation.
- Good understanding of software development methodologies, including Agile practices and software development lifecycle principles.
- Strong communication skills, both written and verbal, with the ability to collaborate effectively with technical and non-technical stakeholders.
What do we do?
Eckoh’s products help clients engage with their customers effectively, providing an exceptional experience and protecting our clients from risk. Eckoh’s patented technologies keep payment & personal data secure and in compliance with global, national and industry regulations. We use our compliance heritage to help clients secure human agents and self-service channels, as well as to transform their contact centre operations with the latest technologies such as Conversational AI and agentic commerce.
Our culture:
Our values sit at the heart of the culture at Eckoh:
- We encourage and support everyone to grow with Eckoh
- We challenge, listen, and are open minded to change and suggestions from others
- As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients
- We take personal ownership to strive for excellence in whatever we do
- We are welcoming, embrace diversity and respect each other in a spirit of true humanity
Our Vision:
We care about making the world secure and we believe everyone should be able to trust every brand and engage without risk.
Join Us!
Eckoh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We embrace friendly, energetic, innovative, and creative individuals, who want to be proud and part of our unique success story. So, if you are an innovator and love to find creative solutions to challenges, are passionate about helping customers provide exceptional service then you should consider working here at Eckoh.
.
Pay: From £40,000.00 per year
Work Location: Hybrid remote in Hemel Hempstead
#J-18808-Ljbffr…