Global Customer Experience Advocate

Maersk is seeking a Customer Experience Agent in Felixstowe, UK, to deliver first-class service to customers and partners and to support ongoing supply chain activities.

You will liaise with third parties, monitor shipments, and assist in problem solving to optimise processes while maintaining accurate documentation and timely reporting.

You will work with cross-functional teams, leveraging your attention to detail and MS Office skills to drive service improvements and high customer satisfaction.

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