Store Customer Experience Leader

Sainsbury’s Group in the United Kingdom is seeking a Customer Experience Manager to lead store operations and drive outstanding service at every customer touchpoint. You’ll be hands-on, coach teams, and own the day‑to‑day store performance to deliver on our commitments.

You’ll oversee checkout, back‑of‑house, and petrol station operations where relevant, manage performance, disciplinaries, and schedules, and step up as needed to keep colleagues focused on delivering for customers.

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