QA, Content & Training Specialist (Hybrid)

Bloom & Wild Group is seeking a proactive QA, Content & Training Associate to elevate our Customer Delight standards. You’ll bridge quality assurance, content management and team development, shaping knowledge bases, training materials and macros while coaching peers.

In this role you’ll audit AI Auto-QA tooling as we scale, run calibration sessions with BPO/CD teams, and help ensure consistent, high-quality customer interactions across channels.

#J-18808-Ljbffr…