Empathetic Vulnerable Customer Account Manager

Company: Fundingcircle
Apply for the Empathetic Vulnerable Customer Account Manager
Location: London
Job Description:

Funding Circle in London is seeking a Vulnerable Customer Account Manager to support customers through debt recovery with compassion. You will manage a diverse portfolio, set up structured payment plans, and connect customers with external support services.

The role emphasizes empathetic, clear communication and resilience when handling sensitive cases, including mental health challenges. A flexible, hybrid London office setup supports collaboration and growth.

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Posted: October 21st, 2026