Hybrid Customer Account Manager | Service Excellence

Acorn by Synergie in Caerphilly is seeking a Customer Account Manager to join a friendly team. You will provide general and technical advice to customers via telephone and email, process customer orders, respond to enquiries and resolve complaints while maintaining a professional approach at all times.

The role involves working closely with customers and internal departments to ensure orders are processed efficiently, deadlines are met and service standards are maintained.

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