Company: Holtzbrinck
Location:
Job Description:
Digital Science is seeking a Customer Support Specialist to provide empathetic email support for Overleaf and Papers AI. You will handle billing inquiries, contribute to knowledge bases, and log actionable bug reports.
You will work with cross-functional teams to ensure a smooth user experience for researchers, institutions and enterprise clients across both products, with remote collaboration across a distributed team.
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Posted: October 21st, 2026