Leicester 2nd Line Desktop Support Technician (On-site)

Hastings Direct is seeking a Desktop Support Technician to join our IT Operations team in Leicester on a 6-month fixed term contract, working from the Leicester office at least four days a week. You will own 2nd line incidents, log and update tickets, and provide hands-on desktop support to ensure colleagues can work efficiently.

You’ll collaborate with 1st Line and other IT teams, support project rollouts, and help improve service delivery while maintaining strong communication and teamwork.

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