Company: CCA Recruitment Group
Location: Northern Ireland
Job Description:
CCA Recruitment Group in Belfast is seeking an experienced Customer Service Team Leader to oversee a busy contact centre and lead a team of Customer Service Advisors. You will coach, review performance, and drive service quality to meet productivity goals.
We value strong communication, problem-solving, and a passion for customer service. The role includes recruitment support, onboarding, and close collaboration with management to sustain high performance.
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Posted: October 21st, 2026