Company: Sureserve
Location: South Shields
Job Description:
Sureserve is seeking a part-time Out of Hours Contact Centre Agent to act as the main contact for servicing and maintenance during out-of-hours. You will answer inbound calls from customers and engineers, delivering excellent customer service and updating the internal systems.
The role offers a 3 on 3 off shift pattern with 5pm–8:30pm Monday to Friday and 8am–10pm on weekends, plus a range of employee benefits and a supportive team environment.
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Posted: October 21st, 2026