Business Development Manager (Logistics or Supply Chain)

Job title: Business Development Manager

Location: Dover

Salary: up to 52,000 + annual bonus

Hours: Monday to Friday, 37.5 hours per week

Hybrid: Yes

Benefits:

• 5 weeks annual leave + bank holidays
• Birthday leave
• Free parking
• Generous contributory pension scheme
• Private health care
• Life assurance
• Employee assistance programme
• Third party discounts
• Cycle to work scheme
• Benefits and reward platform
• Employee volunteering scheme

Key responsibilities as the Business Development Manager would be:

• Maintain engagement with customers to identify service improvements.
• Identify and qualify new leads through networking and market insights.
• Attend customer meetings 1-2 times per week.
• Support with the preparation of proposals, tenders and customer presentations.
• Support customer onboarding and align operational requirements.
• Attend 2-3 industry and trade events per year, ensuring leads are captured and followed up.
• Gather operational and financial data to support business cases and forecasting.
• Contribute to sales pipeline updates and support negotiations.
• Support rate and tariff updates.
• Maintain accurate KPI tracking for customer accounts within the CRM.
• Gather and share market intelligence on competitors and opportunities.
• Ensure compliance with relevant quality, safety, security and sustainability standards.
• Support commercial project delivery by coordinating tasks and monitoring progress.
• Support strategic initiatives led by the Head of Business Development.

Experience and skills required:

• Experience of account management or business development across Logistics or Supply Chain
• Strong relationship management skills.
• Understanding of basic financial principles.
• Passion for growth, innovation and developing new solutions.
• Strong analytical skills with the ability to interpret market data.
• Skilled in negotiation and constructive conflict management.
• Strong written and verbal communication skills.
• Excellent planning, organisation and attention to detail.
• Role model for integrity, respect and positive team culture.
• A full UK driving licence.

Desirable:

• Project management experience
• Knowledge of quality, security or food safety standards
• Understanding of regulatory frameworks

The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.

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