Housing Admin & Customer Care Assistant (12-Month FTC)

Riverside is seeking a Customer Service Assistant to join our team in West Bromwich. The role is a fixed-term position up to 12 months, full-time, 35 hours weekly, Monday to Friday at our local Neighbourhood Office.

You will handle customer enquiries via phone, email and in person, process repairs with contractors, and assist with lettings, deposits and day-to-day administration while using MS Word/Excel and maintaining databases.

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