Enterprise SaaS Customer Care Specialist

Company: Choco
Apply for the Enterprise SaaS Customer Care Specialist
Location: London
Job Description:

Choco is transforming the food supply chain with SaaS solutions. We seek a Customer Care Associate – Enterprise to own the customer experience for a strategic account, coordinating with implementation, customer success, and solutions engineering to ensure timely resolutions at scale.

You will handle day-to-day support across chat, email, and WhatsApp, drive improvements, and coach external agents as part of a global team.

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Posted: October 21st, 2026