Head of Travel Operations & Customer Experience

Choose a Challenge is seeking an Operations & Customer Experience Manager to own the participant journey—from registration and fundraising through to safe trip delivery and follow-up. This hands-on role blends group-travel operations with proactive participant support and requires strong organisational rigor.

Reporting to the CEO, you’ll lead our Operations & CX Coordinator, manage budgets, supplier relationships, risk assessments and incident responses, and continuously improve systems to

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