EMEA Customer Success Manager – DTC Growth & NPS

Loop is seeking a Customer Success Manager to grow relationships with high-growth DTC brands in Europe. You will work closely with founders, product, and sales to drive NPS, product adoption and referrals, with merchant success at the core.

In a small, fast-moving team you will own end-to-end client relationships, monitor performance, share actionable insights, and support merchants along their journey while collaborating on case studies and product use-case promotion across communities and

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