Strategic Customer Success Manager (Hybrid UK)

Peppy is seeking a Customer Success Manager to nurture and expand relationships with mid‑market and enterprise clients. You will report to the Head of Customer Success and act as a trusted advisor to ensure clients derive maximum value from Peppy’s services.

As part of a Growth team, you will drive high GRR & NRR metrics, lead post‑sale implementations, and craft compelling value stories for stakeholders across global organizations. The role is hybrid with in‑person collaboration in London.

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