Your day starts with a clear digital schedule. Each job is pre-booked, with the member expecting you. You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In-depth repairs you’d normally complete in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
Why SMR is different (and why techs love it)
- Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In-depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and parts ordering built in
- Clear schedules using RAC’s mobile service platform
It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol.
Qualifications
- NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience
- 5+ years’ experience as a Vehicle Technician/Mechanic
- A full UK driving licence with fewer than 6 points
The RAC is known for roadside rescue – but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. We’re the RAC. At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider.
Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support.
Benefits
- A competitive base salary of £40,170, with on-target earnings of up to £52,000
- A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities
- 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays, earnings that motivate – enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday-Saturday availability (8am-8pm), offers flexibility and stability
- Opt-in Guaranteed Overtime – after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It’s your choice – more flexibility, more reward.
- Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters – enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
- Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
- Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
- Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
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