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As a Compliance Officer in the Night-Time Economy Team, your role will include a wide range of enforcement and compliance activities, to ensure that businesses meet their legal obligations. This is a key role in supporting key priorities of Telford & Wrekin Council – that every child, young person and adult lives well in their community, everyone benefits from a thriving economy, that all neighbourhoods are a great place to live and that we are a community-focussed, innovative council providing efficient, effective and quality services.
The team operates a hybrid working pattern with attendance at the Council Offices twice a week dependant on business needs.
You will:
- Carry out inspections of businesses operating across the borough, including all types of licensed premises, including but not limited to: Licensing Act, Gambling Act, Taxis and private hire vehicles, animal Licensing other Miscellaneous permits and licences.
- Review and assess licensing applications, providing regulatory advice and supporting compliance, enforcement and licensing activities across Telford’s night-time economy.
- Build strong relationships with businesses, residents, partner agencies and other enforcement bodies.
- Undertake pro-active project work within the night-time economy.
- Contribute to local and national enforcement initiatives relevant to businesses operating within the night-time economy.
- Identify breaches of legislation and determine appropriate enforcement action.
- Accurately record data and administrative duties, including but not limited to licensing
- Prepare reports, draft witness statements, and prosecution files.
- Represent the Council in court proceedings and licence hearings.
What We’re Looking For
As a Compliance Officer within the Night-Time Economy Team, you will bring knowledge, excellent judgement and a commitment to delivering high-quality regulatory services.
To be successful in this role, you will have:
- Excellent communication and influencing skills, with the confidence to engage constructively with a wide range of stakeholders.
- The ability to balance advice, education and enforcement to achieve positive outcomes.
- Strong organisational, administration skills and the ability to manage competing priorities effectively.
- Experience of supporting, mentoring or developing colleagues.
- A proactive and collaborative approach with a commitment to continuous improvement.
- Experience in leading investigations and managing enforcement casework.
- Flexible approach to working hours, including evenings, weekends, and public holidays where necessary.
- Knowledge of the Licensing Act 2003, Gambling Act 2005, Local Government (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing legislation and related regulatory frameworks is desirable.
- A full UK driving licence and access to a vehicle for business use.
A CV template is available if you do not already have a CV.
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
What we offer:
- We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoy.
- Staff discounts & salary sacrifice perks
- Hybrid working model – whether you’re in the office or working from home, we support a balance that fits your personal and family commitments.
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
Please note: We do not hold a sponsorship licence for visas.
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