Customer Service Specialist with Danish for SAS Airlines (relocation to Warsaw, Poland)
Join Concentrix in Warsaw!
About the Job: Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! We’re looking for Danish & English-speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big! 🚀
This role is based in our vibrant office at Aleja Solidarności 171, Warsaw, Poland. We know moving abroad can be challenging, so we offer top-notch relocation support to help you settle in smoothly.
Who Can Apply? This is a mid-level position, but we welcome applicants with little or no experience. We believe in giving everyone a chance to shine!
What You’ll Do:
- 🤝 Provide exceptional support in Danish and English through chats, emails, and calls.
- ✈️ Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client’s success.
- Identify client needs and proactively suggest solutions.
- Assist customers with travel-related issues.
What We Need:
- 🇩🇰🇬🇧 Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference!).
- 😊 A positive attitude and a love for communicating with customers and colleagues.
- Experience in customer service and CRM tools is a plus, but not a must.
Why Concentrix? Why Warsaw? 🤔
- A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
- Private medical healthcare for your peace of mind.
- Work in a dynamic, international environment.
- ️ Enjoy up to 26 paid leave days, plus many national holidays.
- ️ ♂️ Access to a Multisport card for discounted gym, sauna, and spa memberships.
- A modern office in the heart of Warsaw.
- Opportunities for career growth and professional development, because we invest in your future!
Start Your Career with Concentrix Today!
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service
- Industries: Airlines and Aviation
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