Company: Coinbase
Location: London
Job Description:
Coinbase is seeking a Concierge Specialist IV to serve as a senior subject matter expert for our highest-value customers. This role involves managing complex customer relationships and mentoring junior staff while ensuring world-class service across all products.
The ideal candidate has 4+ years of experience in customer success, professional fluency in French and English, and a strong understanding of the financial services landscape. This position is remote-first but involves some in-person collaboration.
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Posted: July 6th, 2026