Hybrid Omni-Channel Customer Service Advisor

Haier Europe seeks a Customer Service Advisor – Omni-Channel in Bolton to liaise with customers via telephone and live chat, arrange repairs, and provide proactive support. You will handle enquiries across multiple platforms, offering empathetic, customer-first service and escalating to engineers as needed to resolve faults in domestic appliances.

The role requires experience in a call centre environment, working in a hybrid setup with a 37.5 hour week, and a focus on delivering best-in-class

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