Customer Operations Leader: Planning, Resolution & Partners

Company: Miele Australia Pty
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Job Description:

Miele Australia Pty is seeking a Customer Operations Manager in Abingdon (moving to Reading in mid-2027). You will lead Planning, Customer Resolutions and Back Office teams, ensuring operational excellence and a premium customer experience.

You will use data, insights and clear governance to drive performance, manage complex escalations, and coordinate with outsourced partners to improve efficiency and customer outcomes.

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Posted: July 18th, 2026