AI Support Engineer (Level 3): LLM & RAG Expert

Anaplan Inc in London is seeking an early-career Level 3 Support professional to resolve complex technical issues for our customers, combining deep technical expertise with outstanding service. You will work with Engineering, Product, Operations and Customer Success to troubleshoot, investigate and resolve system-level challenges, focusing on AI solutions.

You will build deep product knowledge across Anaplan’s platform and tools (including Grafana), act as an AI/ML subject matter expert, and

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