Company: Scottish Federation of Housing Associations
Location:
Job Description:
Clyde Valley Group is seeking a Customer Experience Manager to provide strategic and operational leadership for customer-facing services and overall customer experience. You will report to the Customer Service Director and lead the Customer Contact Centre and Community Engagement teams while directing the group-wide customer experience agenda.
You will design and deliver a coherent approach to capturing, analysing and using customer feedback and engagement activity across all services and
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Posted: July 21st, 2026