The Role
We are looking for a part-time Supervisor who has a passion and flair for customer service to join our Flagship store in Regent Street on 28 hours per week! To offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.
You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights may be required.
Ideally you will have a passion for retail and experience of managing a team. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
What You Will Do
- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Take full ownership of store and team in Store Managers absence
- Lead by example and support your team with daily tasks
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
Qualifications
- At least 1 year minimum experience in a Retail Supervisor role
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Meticulous attention to detail, able to maintain impeccable standards in store
- Someone who thrives in a collaborative and supportive team
- Alignment with NEOM values with a keen interest in wellbeing
- Have the desire and capability to coach and develop your team to reach their full potential
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Positive energy that will inspire others
Benefits
- TIME TO CHILL – 25 days holiday plus bank holidays
- BIRTHDAY TREAT – Time off on your birthday
- WELLBEING TIME – take some time to recharge and reset
- NEOM GOODIES – A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE – Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD – Time off for you to volunteer, plus support for personal fundraising efforts
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