Fraud Operations Lead — AI-Driven Investigations & Team Growth

Zopa Bank is seeking a Fraud Team Leader to run day-to-day fraud investigations and the recovery team within Fraud Operations. You will manage specialists, apply knowledge of fraud typologies, and use data to improve performance and customer outcomes.

The role blends on-site and remote work, with one office day per week in London and optional international work up to 120 days a year. You will guide investigations across multiple products, stay compliant with AML/PSR regulations, and coach the

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