Assistant Store Manager Sloane

We are currently looking for an Assistant Store Manager for our Store in Sloane street.

Key Responsibilities

• Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability in compliance with company’s procedures
• Be a role model ensuring the highest level of client service
• Represent the brand as an ambassador by promoting its values and ambitions within the market place
• Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
• Prepare and analyze monthly Boutique performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
• Analyze Store KPIs and identify strategies to ensure performance standards are met
• Develop and implement business action plans in order to enhance sales for each product category and client tier segment
• Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
• Arrange and conduct monthly coaching sessions with the Sales Staff to review performance and provide constructive, timely feedback
• Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
• Identify and create action plans, build development plans for all employees
• Facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
• Motivate and challenge the Staff of Front of House and Back of House to provide the highest level of client service
• Strategically apply CRM methods and procedures in order to assist in the execution of company CRM initiatives and build actions for developing opportunities with loyal and potential clients
• Participate in attracting, recruiting, and retaining a high performing team

Requirements

• Fluency in English. Other languages are considered a plus.
• Relevant experience as a manager in Luxury retail

Soft Skills

• Leading and Developing others
• Communicating with impact
• Building networks
• Supporting teamwork
• Meeting client needs
• Strategic orientation
• Apply number and statistics
• Problem solving
• Commercial focus
• Achieving goal

Location

GB – London

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