Optime Group are excited to be recruiting for Cargo Agents to join a well-respected and successful client in Heathrow.
PLEASE NOTE: Due to additional security checks required for this role, successful applicants MUST have lived in the UK for the last 5 years, with 3 years full UK history. What’s on offer:
- Rate of Pay: £14.50
- Shift Pattern: 4 days on / 4 days off
Shift Times
- Early Shift: 05:00 – 17:00
- Day Shift: 07:00 – 19:00
- Late Shift: 10:00 – 22:00
The Airport is operational 7 days per week and candidates will be working on a 4 on 4 off rolling rota and you will need to be fully flexible with the days and hours you can work. This could be subject to change!
- Full training provided — candidates will complete a full-time training period before moving onto the 4-on/4-off rota
Benefits
- Weekly pay (every Friday)
- Full training provided — candidates will complete a full-time training period before moving onto the 4-on/4-off rota
- Temp-to-Permanent opportunity (based on performance after 12 weeks)
Start Date
As soon as successful candidates are fully CAA compliant and have completed all required training.
Key Duties
- Load and unload vehicles carrying a wide range of cargo using forklift trucks and other mechanical handling equipment, as well as undertaking manual handling duties where required.
- Use hand-held scanning devices to accurately locate, identify, and track cargo.
- Complete and process all associated paperwork in line with client and operational requirements.
- Handle special cargo products in accordance with specific handling procedures and safety standards.
- Build and break down pallets to meet storage and distribution needs.
- Carry out manual handling tasks safely and in line with health & safety guidelines.
- Prepare, secure, and palletise cargo as required for storage or onward transport.
Candidate Requirements:
- A minimum of six months’ proven experience in import and export procedures
- Strong working knowledge of ABS (Automated Border System)
- Previous experience using iCargo is beneficial as well.
- Ability to work a rotating shift pattern
- A flexible, reliable and professional approach
- Strong communication, organisational and customer-service skills
- Must hold a valid Passport or Driving Licence /Birth Certificate or National ID card.
- This role requires you to stand for long periods of time (8 hours).
- UK Settled Status (If applicable).
- Proof of National Insurance.
- Proof of (current) Address.
- 5 Year Address History.
- 5 Year Work Reference History.
- Successful candidates will be required to complete a basic criminal record check following the interview in line with CAA requirements.
Key responsibilities
- Coordinating cargo bookings, deliveries and collections accurately and efficiently
- Managing allocated tasks and ensuring operational deadlines are met
- Communicating effectively with internal teams, suppliers and customers by email, telephone and face-to-face
- Providing practical, hands-on support to the wider operation when required
- Using Outlook, Excel, Google Calendar and other standard software to manage daily tasks
- Prioritising workloads and maintaining accuracy and efficiency during busy periods
- Collaborating with colleagues and providing regular operational updates
- Delivering a consistently professional and friendly standard of customer service
Training and support provided
- Full vetting and security-clearance process, covered by the client.
- Dangerous Goods training
- Manual Handling training
- Health and Safety training
- Professional development and career-progression opportunities within a leading air-freight operation
Please note: As this is an airport role, successful candidates must pass security checks in-line with CAA regulations. These checks include 5-year work and address history, DBS (must have no disqualifying criminal convictions), valid Right to Work.
Optime Group is acting as an Employment Business in relation to this vacancy.
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