Operations Executive(Engineering and Cleaning Industry)

Job Description

• Conduct hiring and interviews for cleaning staff from internally generated leads




• Plan and manage cleaner schedules to ensure optimal coverage




• Assign and oversee cleaning jobs for the team




• Attend client site visits and present services to secure engagements




• Manage performance issues, including handling difficult cases and offboarding underperforming or unreliable staff




• Resolve escalated client concerns referred by Customer Service




• Collaborate with the Sales team to provide operational input for large tenders and quotations




• Ensure sufficient manpower to fulfill all cleaning contracts within the assigned sector




• Work closely with the Department Head to improve processes and support business growth

Requirements

• 2 – 5 Years Operations Experience




• Strong interpersonal and communication skills




• Ability to work independently and manage multiple priorities

John Goh Meng Chye

EA License No: 06C4642

EA Reg No: R1102621

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