Head of EMEA Customer Care & Service Excellence

iRobot in London is seeking a Director of EMEA Customer Care to lead regional operations across multiple countries, shaping service strategy and customer experience. You will own performance metrics, drive cost efficiency, and align with Product, Engineering and Supply Chain to scale service delivery.

Applicants should have a track record of leading multi-country organizations, a strong P&L mindset, and experience in consumer electronics or related sectors. MBA is preferred but not required.

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