Property Assistant

Property Assistant, Newbury, Berkshire

Immediate Start, Temporary, £13.50ph

A growing property company requires a customer focused Property Assistant to deliver the on-site operations at one of their apartment buildings in Newbury.

Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service.

Duties will include:

• Face to face customer interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.




• Responding to resident enquiries over the phone and via email.




• Booking in prospective residents for viewings and keeping them up to date with progress.




• Updating the work-flow calender with resident viewings




• Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks).




• Conducting Room Inventories and PPM Checks




• Inspections of communal areas including cleanliness, hazards or health and safety issues, lighting and following through to ensure completion.

Requirements

• Previous Customer Service, Reception, Front of House.




• Experience within property, hospitality, travel or similar would be an advantage.




• Strong written and verbal English skills.




• Passionate about customer service.




• Ability to build relationships.




• Self-motivated and able to work alone.

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