Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.
Job overview
We have an exciting opportunity for a highly motivated and enthusiastic person to join the Research Delivery team at Sandwell & West Birmingham NHS Trust (SWB).
The successful candidate will have good communications skills, a team orientated approach and the ability to plan and undertake work in an accurate, methodical and efficient manner. A good eye for detail is essential.
You will be required to work autonomously and will also be responsible for identifying new research opportunities, coordinating and managing a number of clinical trials.
Main duties of the job
– Actively contribute to the performance and delivery of the team by completing appropriate delegated duties.
– Provide excellent, comprehensive administrative, organisation and data management support to the delivery of research studies
-To ensure competence and familiarity with the electronic patient record.
-To maintain filing systems for effective document storage and retrieval (both electronically and paper based as required by the sponsor), setting up new clinical trials files as required.
-Adhere to the Trust’s Research and Development Policy.
-To participate in the Trust review of study amendments and to assist in the processing of those amendments for implementation.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Detailed job description and main responsibilities
Please see the attached job description and person specification for specific details of the role and requirements for applicants .
Person specification
Qualifications
- Literacy and numeracy skills, demonstrable to at least 5 GCSE’s grade 9-5 (A* – C) or equivalent
- A levels or equivalent
- GCP certificate
Experience
- Significant experience of working in an administrative role either in a paid or voluntary capacity
- Computer literate with knowledge and experience of IT applications including databases, Word, Excel email and internet.
- Experience of planning and organising own workload
- Previous experience of a research or NHS environment
- Previous use of NHS patient administration system or similar data base system
Knowledge
- Knowledge of clerical procedures and general office administration
- Clear understanding of the requirement for patient confidentiality and management of medical information
- Knowledge of patient pathways
- Able to read and understand complex clinical trial protocols
- Knowledge of medical terminology
- Proficient in completion of official documentation
- Effective handwriting skills and good grasp of written English, grammar, punctuation etc.
- Ability to communicate effectively at all levels in English
- Strong interpersonal skills
- Demonstrate a critical and intelligent attention to detail and high standards of accuracy
- Ability to manage own workload with minimum supervision within constraints of trust policy and procedures
- Proficient organisational skills and ability to work to strict deadlines
- Ability to prioritise and manage time effectively
The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing”better, faster and safer care to the population of the Black Country and beyond”.
To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:
Better protect elective / planned care service delivery across the system by organising on a ‘hot and cold’ arrangement
Consider the optimal use of resources through consolidation and specialisation, and
Seek to reduce unwarranted variance, level up / standardise care through a ‘Networked Service Solution’ approach across the four sites
Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly acrossthefour partner Trusts to better meet patient and service needs.
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department by joining ourGreen Impact (opens in a new tab) programme.
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