Job Description
Accommodation Services Assistant
Requisition Id: 603
Job Location: Gateway House
Full-time/Part-time: Full-time
Employee Weekly Hours: 37.00
Maximum Salary: 31,236.00 GBP
Minimum Salary: 26,707.00 GBP
Market Supplement
Application Closing Date: 31/08/2026
Job Description
Engage with students as they embark on their university journey by joining our accommodation team in supporting our students living in halls. We are seeking an Accommodation Services Assistant to assist with the coordination and provision of our accommodation service, covering initial enquiries to welcoming students into the halls of residence and providing guidance and assistance during their time in residence. We are seeking a highly motivated individual who is customer and solution focussed. The ideal candidate will be a strong communicator with excellent organisational and time management skills with experience of working in an accommodation/hospitality setting, preferably within the higher education sector. You’re a team player with a positive attitude, a commitment to delivering exceptional service, have experience of dealing with sensitive customer welfare issues and are able to resolve conflict constructively. You will need to use accommodation systems to support the administration of applications, bookings, room allocations, occupancy records, enquiries and student records, ensuring accurate data entry and consistent use of agreed processes. Interviews are to take place the week commencing 14th September 2026
Contact
For more information about this role, please contact Lydia Wailoo, Accommodation Manager lwailoo@dmu.ac.uk
Skills
- Attention to Detail
- Time Management
- Communication
- Problem-Solving
- Collaboration
- Initiative
- Honest and Compassionate
- Community Minded
- Flexibility
- Positive Work Ethic
- Teamwork
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