Shift Manager

Shift Manager

Who We Are

Taco Bell isn’t your typical fast-food restaurant – we’re a Quick Experience Restaurant (QXR), which means we’re not just about speed, we’re about creating memorable experiences. We’re a Mexican-inspired brand that’s all about Live Mas.

We’re looking for people who want to be part of something bold, fun, and different – not just serve food, but create moments that make people’s day better.

The Live Mas Culture

Working at Taco Bell means embodying our Live Mas values every shift:

• Mas Heart – Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value – Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour – Bring bold, exciting experiences to life – be creative, have fun, and make every shift memorable

Job Details

• Shift leadership position
• Competitive hourly rate with supervisory premium
• Flexible scheduling with shift pattern guarantees
• Full training and development provided

What You’ll Do

• Lead and motivate your shift team – Create a positive, high-energy work environment where everyone brings Mas Heart
• Drive memorable experiences – Ensure every customer interaction reflects our commitment to creating moments that matter
• Own quality and standards – Partner with the team to deliver exceptional food quality and service every single shift
• Live the values – Bring Mas Heart, Mas Value, and Mas Flavour to your leadership every shift
• Support performance – Provide feedback, coaching, and recognition to help your team grow

What We’re Looking For

• A Live Mas attitude – Someone who leads with energy, personality, and genuine passion
• Mas Heart in action – You build strong relationships with your team and show genuine care for their development
• Natural leadership – You’re calm under pressure, lead by example, and bring out the best in others
• Team spiral mentality – You thrive lifting others up and creating a culture of recognition
• Reliability & adaptability – You’re dependable, hardworking, and embrace the pace of shift leadership
• Previous customer service or hospitality experience required

What You’ll Get

• Permanent position with flexible shift patterns
• Regular team incentives and recognition
• Comprehensive training and ongoing mentoring
• Company pension scheme
• Employee discount on delicious food
• Clear pathway to Assistant Manager role
• The chance to lead something special and grow with the brand

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