First-Line IT Support Technician

Acora is seeking a 1st Line Support Technician to provide frontline IT assistance across a range of technologies. The role includes phone, remote, and on-site support for customers, with a focus on fast, friendly service and adherence to ISO-aligned policies.

You will support over 5,000 end users, participate in a flexible shift pattern, and help maintain high standards of customer satisfaction while working within Acora’s established processes and procedures.

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