Company: PDSA
Location: Sunderland
Job Description:
PDSA in Sunderland is recruiting an Inbound Customer Service Advisor to join the National Customer Service Centre. You’ll be the first point of contact supporting clients, supporters, volunteers and retail customers with a warm, professional service from the Sunderland site near the PDSA Pet Hospital.
The role focuses on handling inbound inquiries, resolving issues, upselling where appropriate, recording details accurately and meeting team targets in a fast-paced, values-driven environment.
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Posted: August 6th, 2026