Frontline Customer Experience Officer

Company: Bury
Apply for the Frontline Customer Experience Officer
Location: Bury St Edmunds
Job Description:

Bury Council is seeking friendly, customer-focused reception staff to join the busy reception team at Bury Town Hall. You will handle telephone, email and in-person enquiries from members of the public across council services and use various systems to log and track requests.

The role offers 35 hours per week, Monday to Friday, 09:00–17:00, with a flexi-scheme in place; full training will be provided and you will work with supportive Team Managers to deliver excellent service.

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Posted: August 6th, 2026