Hybrid Customer Support Lead – Fitness & Ops Advocate

Hussle, now part of EGYM Wellpass, based in London, is seeking an Operations professional to deliver high-quality customer service across email, phone, and chat. You will troubleshoot issues, advocate for customers, and help improve processes while collaborating with internal teams in a fast-paced, fitness-focused environment.

This role offers hybrid working with a 2–3 days per week in our central London office and a starting salary between £25,000 and £28,000, with annual reviews based on

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