Client Services Administrator
26,230 per annumHybrid (Stone)
A well-established organisation isseekinga proactive and detail-orientedClient Services Administratorto join its busy and supportive team.
This role is ideal for an experienced administrator who enjoys building strong client relationships, delivering excellent customer service, and managing a varied workload in a fast-paced environment. The successful candidate will play a key part in ensuring client requests are handled efficiently, professionally, and accurately.
Key Responsibilities
Action client instructions ina timelyand professional manner.
Manage customer payments received at the office.
Process incoming correspondence, including emails and written communications.
Maintainaccuraterecords and perform data entry tasks.
Produce and distribute remittance information to clients.
Complete banking procedures, including payment posting and associated administration.
Conduct investigations to obtain updated contact information whererequired.
Provide administrative support to operational teams.
Respond to client enquiries via telephone, email, and social media channels.
Deliver a high standard of service whilemaintainingaccuracy and attention to detail.
About the Candidate
The successful applicant willdemonstrate:
Previousexperience in an administrative role.
Strong IT skills and confidence using business social media platforms.
Excellent written and verbal communication skills.
A high levelof accuracy and attention to detail.
The ability to prioritise workloads and manage changing deadlines.
A resilient and adaptable approach to work.
Strong organisational and time management skills.
A professional, personable, and customer-focused attitude.
The ability to work independently and as part of a collaborative team.
What’son Offer?
Salary of 26,230 per annum.
Hybrid working arrangement.
Structured training and development programme.
25 days annual leave plus public holidays.
Company sick pay scheme.
Mental health support, including access to private counselling.
Christmas shutdown period.
Regular team-building and social events.
Casual dress Fridays.
A friendly and supportive working environment.
Genuine opportunities for career progression and professional development.
Apply Now
This is an excellent opportunity for an organised and motivated administrator to join a growing organisation that values teamwork, development, and exceptional client service. Candidates who are passionate about delivering a high standard of support and building positive client relationships are encouraged to apply.
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